Reference

What You Agree To When You Use 777dg

These terms set out your rights and obligations when you access 777dg, where local law permits. Availability depends on your region and applicable law in Pakistan — read this before you open an account.

Jurisdiction-dependent accessAccount eligibility rulesJazzCash, Easypaisa, Raast payment termsData handling commitmentsHow to contact us on legal matters
777dg What You Agree To When You Use 777dg
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Account Rights

We collect only what we need to run your account and process payments. Here is how each area works in practice.

Data Retention We keep account and transaction records for as long as required by applicable law. You can request a summary of the data we hold by contacting support through live chat or email.
Cookies and Tracking We use session cookies to keep you logged in and analytical cookies to see which pages you visit. You can adjust cookie preferences in your browser at any time without losing account access.
Account Security Your account uses OTP verification at login and when you add a new payment method such as JazzCash or Raast. We do not store full wallet credentials on our servers.
Requesting Changes To correct or remove your personal data, submit a written request via support email with your account ID. We aim to respond within the timeline set by applicable data-protection rules.
LEGAL CONTACT PATHS

Reach Us on Legal or Account Queries

If you have a question about your rights under these terms, or need to request a change to your account data, our support team handles legal and account queries directly. Use the channel that works best for you.

Email Support Send your legal query or data-request to our support email. Include your account username and the specific section of the terms you are asking about so we can respond accurately.
Live Chat Open live chat from your account dashboard for real-time help on account eligibility, payment disputes involving JazzCash or Easypaisa, and policy questions.
Account Help Centre The Help Centre inside your account lists our current terms, the data-request process, and the steps for disputing a transaction or an account decision.

Answers to Common Legal Questions

These are the questions we receive most often about our terms, your rights and how we manage account-level legal matters.

Access depends on local law and the region you are in. We recommend checking whether online gaming is permitted where you are before creating an account.

If your region falls outside eligible areas, your account may be suspended. Any balance held via JazzCash or Easypaisa-linked wallets is reviewed under our standard account-close process.

Contact our support team by email with your account username. We will provide a summary of the data we hold within the timeframe required by applicable rules.

Yes. Submit a deletion request through support. We will remove data that is not required to be retained by law. Some transaction records must be kept for legal compliance.

Raise the dispute through live chat first. If it is not resolved there, you can escalate using the formal process in your account Help Centre, which covers JazzCash, Easypaisa and Raast transactions.

Yes, terms can be updated. We publish a new effective date on this page. Continuing to use the platform after that date means you accept the revised terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.